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Frequently Asked Questions

Maintenance

Maintenance issues are prioritized based on urgency and service requests can be submitted through the resident portalĀ 

For repairs, please submit a maintenance request via the online portal.

You do not need to be present as long as permission to enter is received.

The concierge team is available 24/7 to assist you if you have been locked out.

You must revert your unit back to the original condition to avoid charges.

Maintenance issues are prioritized based on urgency and service requests can be submitted through the resident portal.

Amenities

Please refer to our amenities page here: https://www.liveatstonehill.com/amenities

The pool season is from Memorial Day to Labor Day.

Yes, parking is available at Dey & Bergen.

Washers and dryers are located in each unit.

Yes, Dey and Bergen is a pet-friendly community.

There is a $500 one-time non-refundable fee and a $50 monthly fee per pet (maximum of 2 pets).

Breed restrictions are listed in the lease agreement.

Yes, we offer a dog run on-site.

No, we do not offer furnished apartments.

We have secure package storage to hold any deliveries.

The fitness center is open from 5 AM to 11 PM.

Please review the policies for communal hours and fees with the on-site leasing team as they vary from room to room.

Treadmills, ellipticals, stationary bikes, reflect mirror, free weights, and Functional TrainerĀ 

Admin

There is no cost associated with taking a tour.

We accept walk-ins based on availability.

The management office is on site, and they are available during the office hours posted on website contact page.

You can apply through our online leasing portal here: https://liveatstonehill.securecafe.com/onlineleasing/stonehill-at-west-orange/guestlogin.aspx

Applications are approved 24-48 hours after receiving supporting documentation.

Rent payments are made via the online portal.

You can pay your rent through your resident portal.

Yes, we offer referral incentives if you move in by a friend's recommendation. Call the leasing office for more details.

Please inquire with the leasing office.

Guest parking is available and we do allow guests.Ā  Please inquire with the management team regarding guest policies.Ā 

Location

We are near many different restaurants and shops, Essex County Country Club, Whole Foods Market, ShopRite, West Orange Arena Park and Ride, and more.

Dey & Bergen is located in the West Orange Public School District.

We have an on-site dog park on the property.

Residents of Dey & Bergen can shop at nearby Essex Green, Short Hills Mall, and Willowbrook Mall.

Directions

1 Bergen Street Harrison, NJ 07029

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